Privacy Notice

Effective date: November 5, 2026 · Applies to: this Brixam Roofing website and its inquiry forms

1. Who this notice covers

This Privacy Notice explains how Brixam Roofing (referred to in this notice as “Brixam,” “we,” “us,” or “our”) handles personal information obtained through this website. Brixam Roofing is a member of the Brixam family of businesses. This notice applies to website visitors, prospective customers and business contacts interacting with this site; separate agreements or notices may apply to active projects, purchases or employment.

2. Information we collect

Information you provide: When you request roofing estimates, inspections and service inquiries, we may receive name, email, telephone, property location, roofing concerns, service request, project details and any information included in the request. If you communicate with us after submitting a form, we may also retain relevant correspondence and records of our response.

Technical information: Our hosting and website service providers may process device, browser, IP address, approximate location, pages visited, diagnostic, security and usage information as needed to display and maintain this site. Any optional analytics or advertising technologies depend on the settings and integrations actually enabled for the website.

Please avoid sensitive details: Do not send Social Security numbers, payment-card details, bank account credentials, government identification numbers or unrelated sensitive personal information through our inquiry form.

3. How we use information

We use the information submitted to receive and respond to inquiries, assess project or product requirements, communicate about requested services, prepare or follow up on estimates or proposals, coordinate appropriate internal or third-party support, maintain relevant business records, help secure and operate the website, and address legal or compliance obligations. We may also use aggregated or de-identified operational information to understand website performance where available.

Submitting an inquiry does not automatically enroll you in unrelated promotional communications. If you later receive marketing messages and are entitled to unsubscribe, follow the opt-out instructions in the message or contact us through the method below.

4. How information may be shared

Information may be made available to the appropriate Brixam business personnel and service providers who help operate the website or address your request. These may include Wix (website hosting and forms), IT and communications providers, and service professionals or business partners where needed to evaluate or fulfill the inquiry. We may also disclose information when reasonably necessary for legal obligations, security, fraud prevention or a permitted business transaction. Our use of any additional tracking, advertising or marketing integrations should be reflected here if enabled.

Financing links and third-party websites

Our financing page includes links to HFS Financial or other independent financing providers. When you choose to visit an external provider, that provider controls the information you submit directly to it, including financing or credit application information, under its own privacy policy. A link does not mean the information you enter on the provider's website is collected through our Brixam estimate form. We recommend reviewing the provider's privacy disclosures before submitting financial information.

5. Wix hosting, cookies and similar technologies

This website is hosted through Wix and uses Wix Forms for visitor inquiries. Wix and related website technologies may use cookies, local storage or similar tools for site functionality, reliability, fraud prevention and security. Other cookies or tools may be present if analytics, video, marketing or other services are enabled. Cookie controls may be available through your browser or an on-site consent tool where configured; changing those settings may affect site functions. We will update this notice if our optional tracking setup changes materially.

6. How long we retain information

We retain inquiry and related business information for as long as reasonably needed to respond, manage possible or active business relationships, resolve disputes, maintain appropriate business records and meet applicable legal obligations. The period may vary with the type of request and any resulting business relationship. Information may be deleted, de-identified or archived when no longer needed, subject to lawful retention requirements and practical backup cycles.

7. Security

We use website and business service providers and take reasonable steps intended to protect information from unauthorized access, misuse or disclosure. However, no website, form submission, transmission or storage system can be guaranteed completely secure. Please do not send confidential payment details through ordinary web inquiry forms.

8. Your privacy choices and requests

Depending on where you live and which privacy laws apply to the business and information involved, you may have rights to request access, correction or deletion of personal information, and to opt out of certain data uses. Where required by applicable law, we will also provide a way to appeal a decision about a privacy request and respond within the legally applicable timeframe.

To make a request, use our contact or estimate request form and write “Privacy Request” at the beginning of your message. For Brixam Foods, select the general/other-product option if the form requires a product selection. Tell us which right you would like to exercise, the website or division concerned, and a reliable way to respond. We may need to verify your identity or authority before acting on a request. Do not include passwords or identification documents in the form. You can also contact Brixam through our corporate website.

9. Children’s information

This website is intended for adults and commercial or service-related inquiries, not for children under 13. We do not knowingly request personal data from children through these forms. If you believe a child submitted personal information, please contact us using the method above.

10. External links

Our pages may link to other websites or businesses. Their privacy practices, cookies and terms are governed by their own policies, not this notice. Please read those policies when following an external link.

11. Changes to this notice

We may update this notice to reflect new services, privacy practices, website technologies or legal requirements. The effective date above will be revised when material changes are published. You should review this page periodically.

12. Contact Brixam Roofing

For privacy questions or information requests, contact us using the Request an Estimate page, mark the message as a privacy request, or use the Brixam Corporate website. Please identify the relevant Brixam division so your request can be directed appropriately.